CUSTOMIZED

data delivery.

"We use VIIAD to post networks for all of our clients. The efficiency and functionality of their products is much better than any competitors'." – Third-Party Administrator

GET IN TOUCH 866.498.4423

The Compass Engine

Compass is the proven communication vehicle channeling real-time data updates and transparency of complex network, plan and member information. Our real-time intelligence engine, COMPASS, efficiently provides the most accurate data in real-time to end users.

DATA LOAD
COMPASS
ACTIONABLE VIEWS
     
Data Chaos Reduce Cost.
Cleanse Irreplaceable Accurate Data.
Sync 28% Increase in Provider & Vendor Penetration
Optimize Satisfied Users
Actionable Views Reduce Cost.

Compass Port

Manage Data Integrity and Compliance
Receive and format data from different sources

FILE FORMAT & SOURCE AGNOSTIC

  • Ease of Data Management
  • Import, export, move, combine, re-format in an instant

CREATE MULTIPLE POWER NETWORKS

  • Manage member & Provider data
  • Unlimited networks (product, plan, member specific)

COMPLIANCE MANDATES

  • Ensure data integrity to meet State & Federal compliance
  • Simple Reporting to meet mandates

Compass Verify

Manage Data Integrity and Compliance
Verify accuracy of provider demographic data

DATA INTEGRITY TOOLS

  • Manage member and related data from all sources
  • Accurate data to administrators, providers and members to meet mandates

SOURCE OF TRUTH

  • Continuous Master Index data validation
  • Cost effective option to manage and enhance partial data

PROVIDER & ELIGIBILITY VERFICATION

  • Support single sign-on
  • Administrative efficiency and reduction in billing errors

Compass Identify

Influence Network/Provider Management
Match provider and member data relevant to network, product, plan

SUPPORT/MAINTAINS COMPLEX NETWORKS

  • Unlimited views/ subsets/dynamic narrow networks
  • Seamless Integration with flexible network management

ACCESS DATA
IN REAL TIME

  • Avoid issues (not accepting insurance, retired...)
  • Automate updates and maximize administrative resources

KNOW PARTICIPATION AT PLAN & PRODUCT LEVEL

  • Advanced search and filter (language, gender, affiliates...)
  • Drive utilization of providers based on tiers/ratings at point of inquiry

Compass Enable

Influence Network/Provider Management
Apply business rules to build a single source of truth

DYNAMIC DIRECTORY

  • Present complex provider networks as one
  • Promote relevant tier/plan/product based providers

INFLUENCE USER EXPERIENCES

  • Real time updates and access to data
  • Audit trails and comments shared for efficient workflow

VALUE BASED RATINGS

  • Visibility to promote/demote provider accordingly
  • Applies business intelligence to automate and influence choice

Compass Refer

Communicate with Provider/Member
Provide user visibility on in-network referral base available

REFERRAL AND
GUIDANCE

  • Visibility into relevant referral base per member/product/plan
  • Access valuable data for referrals patterns

SMART & SWIFT REFERRALS

  • Streamlined to internal or in-network providers
  • Actionable directory of providers and ancillary services (radiology, Rx, DME...)

MANAGE HIGH COST TREATMENTS

  • Influence referrals to specialty providers and services at the point of inquiry
  • Make accurate data actionable

Compass Act

Communicate with Provider/Member
Make data actionable while ensuring it is accurate and relevant

CAPTURE FEEDBACK

  • Distribute and escalate feedback for immediate attention
  • Implement quality measures and improve quality and satisfaction

RELEVANT TRANSPARENCY

  • Visibility to combined benefits (health, dental, Rx...)
  • Accurate collections, payment and accumulators

INSTANT ACCESS

  • Proactively engage and communicate with members and providers
  • Delivered in multiple modalities and formats

How Can We Help You?

Get In Touch
866-49-VIIAD
(866-498-4423)
Request a Demo